INTRODUCTION

This privacy policy sets out how we deal with any personal data we collect from you while you are: using our website; using our apps on a phone or other device; or discussing or receiving services from us. This policy was last updated in November 2025.

WHO ARE WE

MB Telematics LTD (Company Number 17237852). We operate the website http://www.mbtelematics.co.uk (our “Site”). We also provide mobile apps related to our services (our “App(s)”). Our registered office is Unit 7 Sapcote Road Industrial Estate Sapcote Road, Burbage, Hinckley, England, LE10 2AU and our main trading address is 3 Lutterworth Road, Burbage, LE10 2DJ.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you

 Geo-location data regarding any vehicles which you have subscribed to our services.

 Geo-location data provided by any phone or other device on which you use our App(s).

 Information that you provide by filling in forms on our Site or App(s).

 Information that you provide when you contact us. In particular, telephone calls that you make to us may be recorded.

 Details of transactions you carry out with us and of the fulfilment of your orders.

 Information in relation to any device or App which you use in conjunction with the tracking services we provide.

GEO-LOCATION DATA

Geo-location data is a record of where a vehicle, phone, or other device is at any given moment. It may also relate to acceleration experienced. This data is key to our services and may be recorded when your tracking system is activated or you use our App(s). You may request for the tracking system to be deactivated by contacting us.

IP ADDRESSES AND OTHER TECHNICAL DATA

We may collect information about your device, including IP address, device ID, operating system, and browser type for system administration and reporting.

USES MADE OF YOUR INFORMATION

We use your data to:

 Assist with installation, repair, or replacement of tracking systems.

 Track location and acceleration of vehicles.

 Provide access to recent and archived geo-location data.

 Direct you to your vehicle via your phone.

 Provide requested services and products.

 Prevent fraud and comply with legal obligations.

 Notify you about changes to our services.

MARKETING COMMUNICATIONS

We may use your data to provide information about goods and services. You can opt out at any time via checkboxes, unsubscribe links, or by contacting us.

DISCLOSURE OF YOUR INFORMATION

We may disclose your data to:

 Approved installation/service companies.

 Police and recovery teams.

 Insurance companies.

 Mailing/printing agents and advisors.

 For research and fraud prevention.

 In case of business sale or acquisition.

WHERE WE STORE YOUR PERSONAL DATA

Your data may be transferred and stored outside the UK or EEA. We take steps to ensure it is treated securely.

DATA SECURITY

DATA SECURITY We use strict procedures to prevent unauthorised access. However, internet transmission is not completely secure.

IP ADDRESSES AND OTHER TECHNICAL DATA

We retain personal data only as long as necessary. Some data may be kept for over six years for legal reasons. You may delete local app data, but this does not affect our system records.

COOKIES

We use cookies to improve our Site and App(s). By using our services, you agree to our use of cookies.

DATA PROTECTION AND ACCESS TO YOUR INFORMATION

Under GDPR, you have rights to:

 Access, correct, erase, or restrict your data.

 Object to processing.

 Request data transfer.

CHANGES TO OUR PRIVACY POLICY

Any changes will be posted on our Site and App(s) and may be notified by email.

CONTACT

If you have questions or concerns, contact us at: